Feedback inbox & signal view
Review what customers sent, what it is worth, and where it should go next.
In-product feedback
Capture the exact moment a customer gets stuck.
StreamBack adds a lightweight feedback layer so product, CX, and engineering teams collect screenshots, sentiment, and next steps without sending people to a separate form.
1 script tag
Install on any site
8 integrations
Route into the tools you already use
1 console
Capture, review, reward, and route
Route feedback into the systems your team already uses.
LinearSlackGitHubJiraDiscordZendeskIntercomSalesforce
Platform
Capture, score, and route from one console.
Everything lands in one place, then moves cleanly into the systems your team already use to ship work.
Runtime widget preview
Shape triggers, copy, and rewards with a preview that matches what customers see.
Routing into team workflows
Connect Linear, Slack, GitHub, Jira, and other destinations without rebuilding the flow.
Reward policy controls
Keep incentives clear, on-brand, and easy for operators to reason about.
Teams
Built for product, CX, and engineering.
The same system supports customer signal and operational follow-through without creating extra workflows.
For product and CX teams
See what changed, what customers feel, and where friction is starting to build.
- Capture signal in context
- Reward detailed responses
- Spot patterns quickly
For engineering teams
Route feedback into execution with screenshots, metadata, and cleaner handoff paths.
- Works in production and staging
- Screenshots plus runtime context
- Fast hosted-script install
Capabilities
A feedback system that stays lightweight and still gets the details right.
Small touches in the experience. Strong structure behind the scenes.
Invisible by default
Prompts appear when timing makes sense, not as permanent clutter.
Behavioral triggers
Listen for errors, exits, rage clicks, and stalled sessions.
Screenshot capture
Attach the exact UI state without asking customers to explain it twice.
Credit rewards
Reward thoughtful feedback with incentives that stay easy to understand.
Integrations
Push signal straight into Linear, Slack, GitHub, Jira, and more.
Privacy controls
Redaction and consent stay built into the workflow from the start.
How it works
Install once. Tune quickly. Keep the loop tight.
The path from script tag to live feedback stays short.
1
Install the SDK
Install the hosted script on any site without changing your build.
<script src="https://streamback.tech/sdk/feedback-widget.min.js"></script>2
Tune the experience
Tune triggers, copy, rewards, and routing rules in the console.
FeedbackWidget.init({
envKey: 'YOUR_KEY',
triggers: { onError: true },
});3
Collect and act
Feedback arrives with context and is ready for the team to route.
Reward high-quality submissions automatically.Pricing
Clear pricing for teams that want the loop to stay tight.
Monthly or annual billing. Change plans later as routing, retention, and team access grow.
Save ~15%
Starter
For small teams getting structured feedback live quickly.
$79/mo
$69/mo when billed annually
- 500 feedback / month
- 3 projects
- 5 team members
- 3 integrations
- Environments
- 2
- Retention
- 90 days
- API keys
- 2 / env
Most popular
Growth
For growing teams routing feedback into day-to-day execution.
$199/mo
$169/mo when billed annually
- 5,000 feedback / month
- 10 projects
- 20 team members
- 10 integrations
- Environments
- 5
- Retention
- 365 days
- API keys
- 5 / env
Scale
For larger organizations that need capacity, control, and longevity.
$499/mo
$419/mo when billed annually
- 50,000 feedback / month
- 50 projects
- 100 team members
- 50 integrations
- Environments
- 10
- Retention
- 730 days
- API keys
- 10 / env
Start now
Install with one script tag and keep the whole loop in one system.
StreamBack keeps capture, operator controls, and routing in sync so your team can ask for feedback and act on it without context loss.